Caregiver Match

Our 2-tiered approach allows us to looks at things from both perspectives; that of your loved one and also that of our caregiver. Here is how our proprietary Caregiver MatchSM process is so successful at finding the best caregiver for your loved one's needs and personality:

STEP 1: Caregiver Due Diligence:

  • Verify Objective Credentials. This includes things like federal background checks, certification verification, reference checks, written tests and multiple interviews to verify work experience.
  • Screen Caregiver's Personalities. While we look deeply into the intricacies of each caregiver, we also confirm each caregiver is friendly, compassionate, diligent, reliable, patient and professional.

STEP 2: Discover Your Loved One's Needs and Personality:

  • Identify Quality of Care. Our registered nurse will do a complimentary In-home Assessment to develop a Plan of Care so our Caregiver knows the specific support your loved one needs.
  • Identify Your Loved One's Personality. A member of our executive team will conduct an exhaustive In-Home Assessment to identify the personality quirks of your Loved One.

STEP 3: Match the Best Caregiver with Your Loved One:

  • Placement of Your Caregiver: Our Executive team will personally introduce our caregiver to you and your loved one to get your approval before any service begins. An orientation will also occur.
  • Ongoing Oversight: Once this is done, a member of our leadership team will continue to do on-site visits and reassessments to help identify ways the needs have changed over time. This helps to ensure we maintain our commitment to you of excellence.
  • Continuing Education: Each and every year, we provide our caregivers with continuing education classes to ensure we are keeping up with the times and have the highest caliber staff.

In the end, it is much more than just accomplishing tasks with professional oversight. With excellence in mind, it's not what we do, but how we do it. That's why it is so important to our methodology to also carefully match caregiver with your loved one based on personality, interests and temperaments. From there, it's just about showing up each day with a positive mindset and an infectious smile.